A Tele Sales Skills course is designed to help individuals develop the essential skills needed to succeed in telephone sales. The course covers a variety of topics including:

  1. Effective Communication – Techniques for clear and persuasive communication over the phone.
  2. Sales Techniques – Strategies for lead generation, script crafting, and converting calls into sales.
  3. Customer Engagement – Understanding customer needs and handling objections.
  4. Follow-up Techniques – Ensuring follow-ups lead to successful sales closures [5].

The course is ideal for improving both basic and advanced sales skills, including closing deals and maintaining customer relationships

A Training of Trainers (TOT) course equips individuals with the skills to design, deliver, and evaluate training programs effectively. Key components include adult learning principles, communication techniques, and group facilitation methods. The course covers instructional design, presentation skills, and how to assess learner needs. Participants also practice creating engaging and interactive training sessions. Ultimately, TOT aims to develop competent trainers who can teach others to deliver impactful learning experiences.